Working with the Non-Compliant Client

Clarkson College — Prepare to be the best.

Course Date

9/20/2013 from 8:00 AM to 12:00 PM. 

Registration Ends

Event registration ends 9/12/2013 11:59 PM.


The registration period has closed for this event.

Course Information

Target Audience: Health Care Professionals

The health care professional will be able to
• define the non-compliant client
• describe appropriate methods to work with the non-compliant client
• outline the ethical issues related to non-compliance
• discuss actual case studies involving non-compliant clients in a variety of health care situations

7:30 am – 8:00 am Sign in

8:00 am – 8:05 am Welcome

8:05 am - 9:15 am Introduction to Non-Compliance and How to Handle Barriers
Joe Councill MSN, RN; Assistant Professor, Clarkson College

9:15 am - 10:15 am Ethical Issues related to Non-Compliance
Linda Dabelstein BSN, RN; Coordinator, Risk Management, The Nebraska Medical Center

10:15 – 10:30 am Break

10:30 am – 11:45 am Panel Discussion: Case Studies of Non-Compliance
Joe Councill MSN, RN
Nicole Hardin M.S., R.T., (M) (CIIP)
Andrea Nebel PT, DPT
Gretchen Jopp RHIA, CPC

11:45 am -12:00 noon Evaluations and wrap up

Course Location & Parking

Howard Hall, located in the Clarkson College Student Center
104 South 41st St., Omaha NE 68131

In designated lot 17 only. Shuttles will provide transportation to the college from 7:30 am until 8:00 am. 

Course Cost & Payment

Pre-registration is required. Walk-ins cannot be accommodated. Class size is limited, so register early.

Paid Alumni Association Members: $20.00
Clarkson College Students & Alumni: $10.00
Other Health Care Professionals: $40.00

VISA, MasterCard and Discover credit cards are accepted online or over the phone. Individuals may register in person with cash, check or money order. For details regarding registering in person, call 402.552.0000.

Cancellation Policy

A refund will be provided if cancellation is received prior to registration deadline (Sept. 9, 2013). 

Registration Information

Preregistration is required. The following registration options are available:

Online: Register online with a credit card.

Phone: Register by phone with a credit card by calling 402.552.6148, 402.552.2311 or 800.647.5500.

In-Person: The Professional Development office is located in the lower level of Clarkson College, and the customer entrance faces the intersection of 42 and Douglas Streets. Our offices are open Monday through Friday from 8:30 a.m. to 4:30 p.m. CST View a Campus Map


Professional Development Office
PH 402.552.6148 or 402.552.2311 or 402.552.3396 TF 800.647.5500
FX 402.552.3622

Hours of Operation

Monday – Friday from 8:00 a.m. to 4:30 p.m





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