Monday, November 13, 2017
3:00 PM - 4:00 PM
The registration period has closed for this event.
You cannot change people, but you can learn how to get along with them. Dealing with difficult people is imperative to doing business. Participants will identify how they typically respond to the behaviors of difficult people and how their responses or behaviors impact situations. They will learn strategies for dealing with difficult people with an emphasis on how to effectively communicate.
Who Should Attend
All University faculty and staff
MYgroup Employee Assistance Program
The Office of Organizational and Professional Development is committed to providing access to all individuals attending training courses. Please let us know if you require any specific accommodations as a result of a disability by emailing us at firstname.lastname@example.org.