Dealing with Difficult People

Monday, November 13, 2017
3:00 PM - 4:00 PM

The registration period has closed for this event.


You cannot change people, but you can learn how to get along with them. Dealing with difficult people is imperative to doing business. Participants will identify how they typically respond to the behaviors of difficult people and how their responses or behaviors impact situations. They will learn strategies for dealing with difficult people with an emphasis on how to effectively communicate.

Learning Objectives

  • Identify what makes someone “difficult”
  • Identify your role and how to best interact
  • Learn how to use effective communication tools

Who Should Attend
All University faculty and staff


MYgroup Employee Assistance Program

Registration Instructions

The Office of Organizational and Professional Development is committed to providing access to all individuals attending training courses. Please let us know if you require any specific accommodations as a result of a disability by emailing us at

Organizational and Professional Development

1600 Hampton Street
Suite 101
Columbia, SC 29208

Click here for directions

About Us
Office of Organizational and Professional Development

Every fulfilling career should involve both personal and professional growth and satisfaction. At the University of South Carolina, we have training and professional development resources to help us engage, learn and grow.

View our training calendar to sign-up for courses today!