Tuesday, November 21, 2017
9:00 AM - 12:30 PM
This program is designed to assist supervisors who manage groups or teams of employees. While Team Management focuses primarily on skills and techniques used to manage people in a team environment, participants in Team Management II will learn “hard” skills needed to solve problems in groups. Specifically, participants will be exposed to several decision-making models and learn how to choose the appropriate model for different types of decisions. Also, participants will be introduced to a seven step problem solving approach that they can use to help guide them through process improvement projects. In addition, you will be introduced to a series of tools to assist you with problem identification, data gathering and analysis, cause analysis and solution implementation to carry out improvement projects.
Who Should Attend
University supervisors and managers.
Nathan Strong is the Director of Organizational and Professional Development for the Division of Human Resources.
The Office of Organizational and Professional Development is committed to providing access to all individuals attending training courses. Please let us know if you require any specific accommodations as a result of a disability by emailing us at email@example.com.