Too often teams quickly react and rush to fix a problem. They may be busy, feel pressured, or want to make the problem quickly go away. Often this leads to a suboptimal solution and the problem will be revisited in the future in some form. In this course you will learn problem-solving steps to use as a guide to dig deeper and be sure that nothing is overlooked before you determine the final solution.

Who Should Participate?

University Faculty and Staff

This course is part of the Managing High Performing Teams Certificate Program

Prerequisite Required Prior to Registration: Team Dynamics

Kim Pruitt is the Assistant Director of Organizational Development, Division of Human Resources, University of South Carolina

There is no charge to participate in this course. Employees should cancel their registration if they are unable to participate. Participants leaving early will not receive credit for participating. If there is an emergency, please notify the instructors.

Effective August 1, 2021: Participants in online classes for the OPD certificate programs (LEAD, Managing High Performing Teams, and Effective Communication) MUST have a working microphone on their computers or use the dial-in feature and be able to verbally participate in the sessions. OPD will require a sound check during introductions at the beginning of the session to verify your ability to participate.

SYSTEM REQUIREMENTS AND BLACKBOARD INSTRUCTIONS FOR ONLINE TRAINING COURSES:

We have provided the following links to test your browser and troubleshoot any Blackboard (Bb) questions you may have prior to registering for these online courses.

Check your browser: Opening this page checks whether your browser supports the most recent release of Blackboard Learn to participate in OPD online training courses.

UofSC DoIT Blackboard Info Page | UofSC Access Bb: blackboard.sc.edu |

General Bb Help: Logging into Blackboard Learn | Blackboard Collaborate Help

If you have any questions, please e-mail: hrtrain@mailbox.sc.edu.