Program Quality Overview: Understanding Assessment

Intended Audience: OST Site Managers/Directors, OST Frontline Staff, Quality Improvement Team Members

Date: 12/4/2019
Time: 9:00 AM - 1:00 PM
Location: Family League of Baltimore Click here for directions
Facilitator: Brodrick Clarke Consulting
OST Professional Development: Hours - 4

Registration Ends: 12/2/2019 5:00 PM
The registration period has closed for this event.


This highly interactive session will re-engage participants in the continuous quality improvement (CQI) process. By leveraging comprehensive assessment tools, staff will be empowered to lead CQI processes at their respective sites. Participants will develop confidence in using assessment tools that are tailored to their programs, leveraging the results for improvement. 


*Light snacks will be provided, feel free to bring additional snacks if necessary.


If you need to cancel your registration for any reason, please inform us within 48 hours of the scheduled training by contacting: Family League Help Desk;

Please review our Professional Development Policy below:

If a participant does not attend a training for which they have registered, or does not to notify the Family League of their inability to attend within 48 hours of the scheduled training, the organization will be invoiced a “missed session” fee of $50.00. Organizations will only be charged in the event of a “missed session” by an employee. If an agency fails to pay the missed session fee, their staff will no longer be able to access training offered by Family League of Baltimore. The 48 hour requirement does exclude extenuating circumstances such as a death in the family, serious medical emergency, programmatic emergency that would require the attendance of the registered individual, etc.

Our goal is to continue to maximize the professional development opportunities for our funded partners, while reducing the large number of no show attendees we have experienced over the last year. Thank you for your cooperation with this policy and hope that your staff continues to benefit from the opportunities that will be offered during the coming year.