An Introduction to Demand Control Schema

The registration period has closed for this event.


Registration open through 5/11/2018 10:45 PM Central Time (US & Canada)


There has been a significant shift in ethical expectations in the field of interpreting from a deontological, or a rule-based approach to a more teleological, or goal and consequences-based approach. Given that, interpreters are no longer expected to rely on rules, which tell professionals what to think ethically but how to think ethically. Unfortunately, most working professionals and educators have learned to make ethical decisions through trial and error and now make most of their ethical decisions intuitively. Intuitive knowledge, while often effective, is harder to access for their own analyses and for practical discussions with colleagues and consumers.

In this presentation, participants are provided with a basic review of the constructs of demand-control schema (DC-S) with much attention on the use of DC-S as dialogic work analysis. The dialogic work analysis provides practitioners, mentors and teachers with ethical constructs which can be used in the analysis of their own work and used as a framework in their discussions with their colleagues, mentees or students.

Educational objectives:

At the conclusion of the training, participants will be able to:

  • Define a practice profession and the implications for that shift in the interpreting profession

  • Explain DC-S as theoretical construct and DC-S as dialogic work analysis

  • Explain the problems of rhetoric versus de facto practice

Evaluation and Assessment:

Participants will be evaluated on their ability to use the language and understand the ethical concepts proposed during large group activities. Evaluation forms will be distributed and collected.


Robyn K. Dean, CI/CT, PhD was appointed to the faculty of the University of Rochester School of Medicine in 1999, in recognition of her scholarship in the interpreting field and leadership in the education of interpreters, medical students, and other health care professionals.  She has been an interpreter for over 20 years, with particular service experience in medical and mental health settings. Ms. Dean holds a BA in American Sign Language Interpreting and an MA in Theology. Ms. Dean's demand control schema has been the topic of numerous presentations, publications, and grant projects nationally and internationally. Her contribution to interpreter education was recognized in 2008 with the Mary Stotler Award, an award conferred every two years, conjointly, by the US’s Registry of Interpreters for the Deaf and the Conference of Interpreter Trainers. Ms. Dean is currently a PhD Candidate at Heriot-Watt University in Edinburgh, Scotland.

Robert Q Pollard, PhD, is Professor and Associate Dean of Research at the National Technical Institute for the Deaf in Rochester, NY.  He also is Clinical Professor of Psychiatry at the University of Rochester School of Medicine, where he founded the Deaf Wellness Center, a service, research, and training program.  He is co-author, along with Robyn Dean, of numerous publications regarding the Demand Control Schema – a unique approach to conceptualizing, teaching, and engaging in interpreting practice.  Dr. Pollard has delivered hundreds of invited addresses throughout the U.S. and abroad.  He has been principal investigator on dozens of grants totaling over $6M, authored or co-authored over 100 publications, and produced 15 films in American Sign Language. Dr. Pollard’s work has been recognized with many national and international awards and honors.


Registration is $100

Early Bird Registration is $85 (Until Monday, April 30)

Continuing Education

Professional Studies: Units - 0.6


The Betty & Leonard Phillips Deaf Action Center is an Approved RID CMP Sponsor for continuing education activities. The Professional Studies program is offered at the 'Some' Content Knowledge Level.




Target Audience

Working sign language interpreters

Refund Policy

We will have a recorded version of every webcast available. If for some reason you cannot attend the webcast at the scheduled time, you may watch the recorded version later. Because of this, we cannot offer refunds. If a webcast is cancelled, you will be given credit to view another webcast, either live or archived.

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Deaf Action Center
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