Washington State Emergency Management Division

Telecommunicator 2 - Basic Dispatcher

Monday, June 28, 2021 -   Wednesday, June 30, 2021
This event is full. Now accepting wait list registrations.

24 hour class for new Dispatchers with 0-3 months experience OR those needing to recertify!

Course Description

In this Telecommunicator 2 course, we will focus on the similarities between law enforcement and fire/EMS dispatching. The philosophy is that there are many more similarities than differences as borne out by the occupational analysis findings. This course will make each discipline aware of information or differences in the dispatch process that will help them understand the other better and help arm them with more information to assist them in making better decisions based on that knowledge.


*Must be currently employed by a Public Safety Answering Point/911 Communications Center

Pre-Course Requirements

Print your agency mission statement out in the largest font allowable to fit the statement on one 11 X 8.5 piece of paper. Bring the mission statement with you the Telecommunicator 2.


Please read Unit 1 and Unit 2 prior to the first day of class, as we will be discussing this content in class.

Registration open through 6/28/2021 8:59 PM Pacific Time (US & Canada)

Spokane Fire Station 31

10 S Presley Dr.
Cheney , WA 99004

Click here for directions