Washington State Emergency Management Division

Telecommunicator 1 - Basic Call Taking

Monday, July 6, 2020 -  Friday, July 10, 2020


40 hour class for new Call Takers with 0-3 months experience OR those needing to recertify!

Pre-Course Requirements


Print your agency mission statement out in the largest font allowable to fit the statement on one 11 X 8.5 piece of paper. Bring the mission statement with you the Telecommunicator I.


Please read Unit 1 and Unit 2 prior to the first day of class, as we will be discussing this content in class.

Registration open through 6/19/2020 Pacific Time (US & Canada)

King County E911 Program Office

20811 84th Avenue South
Kent, WA 98032

Click here for directions