Participants will learn best practices strategy to respond to student escalations, fights, armed assailants, fires, outside emergencies, event planning and other critical events through scenarios and exercises. This experiential learning course is intended to improve the decision making and actions steps taken by school staff to improve their operational excellence in the Illinois Performance Standards for School Leaders in the criteria areas of II. Leading and Managing Systems Change (A and B) and VI. Creating and Sustaining a Culture of High Expectations (C). Participants will learn how to improve their own response to critical events and strategies to train their staff.