Dealing With Difficult People - ROE 54 - Cancelled
Tuesday, March 5, 2019 1:00 PM to The registration period has closed for this event.
Registration open through 2/26/2019 11:40 AM EST
This training, designed for support and clerical staff, will give you the tools you need to deal with all different types of people and situations. Learn de-escalation techniques, communication styles, and ways to polish up your customer service skills.