SILHIMA Quarterly Educational & Business Meeting

Friday, November 15, 2019

8:00 AM - 4:15 PM CT


8:00am – 8:25am

8:25am – 8:30am
Welcome / Introductions from the Executive Board

8:30am – 9:30am
One Doctor's Journey
Susan Carr, M.D.
Management Development – 1 CEU

9:30am – 10:30am
Whoa! That's Heavy - Evolving CDI program
Marcia Matthias, MJ, RHIA, CHPC, and Abby Belcher, MS, RHIT
Marcia and Abby share their ILHIMA presentation with their southern cohorts on an evolving CDI
Clinical Data Management – 1 CEU

10:30am – 10:45am
Break / Prizes

10:45am – 11:45am
Telehealth and Virtual Care - It's Exciting!

Bob Begeske, MBA, and Anne Mileur, RN
Technology – 1 CEU

11:45am – 12:00pm
Prizes & Lunch Preparation

12:00pm – 12:30pm

12:30pm – 1:00pm
SILHIMA Business Meeting

1:00pm – 2:00pm Sepsis Denials
Alicia Jetzer, RN, Lee Smith, RHIT, CCS
Clinical Data Management – 1 CEU

2:00pm – 2:15pm
Break / Prizes

2:15pm – 3:15pm
CHF - the Clinical Picture - How's that Coded?
Cesar Coello, M.D.
Clinical Foundations – 1 CEU

3:15pm – 4:15pm
It's a go! Becoming a Level 2 Trauma Center

Dr. Eduardo Smith-Singares, trauma program medical director and Garrett Burton, director of trauma and emergency
External Forces - 1 CEU


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Registration open through 11:59 PM CT November 12, 2019.


When you register online, you will have the option to pay by mail with a check or pay online with a credit card (AMEX, Discover, MasterCard, or Visa). You will receive two emails once you join – 1) a confirmation email and 2) a registration statement email which serves as your receipt (if you paid by credit card) or invoice (if you plan to pay by check).


If you are paying by check, make your check payable to KnowledgeConnex, include your invoice # that is on your registration statement email, and mail your check to KnowledgeConnex. The mailing address will be on the registration statement email.


Abby Belcher, MS, RHIT

Abby Belcher started her career as an Educator after completing her Bachelor's Degree in Education at Southern Illinois University. After a few years of teaching, she returned to school to complete her Master's Degree in Professional School Counseling and began work as a Guidance Counselor. Abby's 17 years as an educator were rewarding and influential in her professional development. Her love for education, paired with her drive to learn and interest in the ever-changing world of healthcare landed her in John A. Logan College's RHIT program. After a short time back in school, Abby began work with Southern Illinois Healthcare in the Health Information Department at Memorial Hospital of Carbondale in 2012. In 2014, she was promoted to Health Information Manager for Herrin Hospital which included co-managing the Clinical Documentation Improvement Program. In 2017, the Clinical Documentation Improvement Program was centralized across Southern Illinois Healthcare and Abby began to manage that department as well. Since it's consolidation, the program has grown to an advanced CDI Program status and reimbursement has increased by 150%. Abby currently resides in Carbondale, Illinois where she is working towards her RHIA and continued professional advancement.

Bob Begeske, MBA

After completing his Master's Degree in Business Administration from Southern Illinois University in Carbondale, Bob navigated careers in retail and manufacturing before finding his passion for healthcare. Working for a sleep medicine clinic in Portland Oregon, Bob led his company's transition from a local brick and mortar clinic into a fully virtual practice utilizing a telehealth platform. This experience brought him to his current position as the Telehealth & Virtual Care Business Analyst for Southern Illinois Healthcare. In this role Bob helps design, develop, and implement telehealth services that satisfy the needs of SIH and the communities it serves.

Garrett Burton, RN, MSN

Garrett began his healthcare career as a registered nurse in a trauma ICU in the Chicagoland area after receiving his nursing degree from Kishwaukee College. While working he completed his bachelor's degree in nursing from Loyola University Chicago in Chicago, IL and his master's degree in nursing from Chamberlain University in Addison, IL. In 2014, he relocated home to Southern Illinois (originally from McLeansboro, IL) as a part of SIH's system critical care RN float pool. In 2016, he accepted the position of ICU/CVICU/Step Down ICU manager at Memorial Hospital of Carbondale where he helped facilitate the expansion of the department by 62.5% in his first 6 months in the position. In January of 2019, he accepted his current position of System Director of Trauma and Emergency Services for SIH, in which he coordinated the efforts of Memorial Hospital of Carbondale becoming a Level II Trauma Center in Illinois.Garrett currently resides in Carterville, IL with his significant other and family. In his downtime, Garrett enjoys playing music, weight training, and watching sports.

Susan Carr, MD

Dr. Carr is a retired family practice physician. She began her career as a Registered Nurse graduating from Black Hawk College, Moline, Illinois, and subsequently, completing her Medical Degree with SIU School of Medicine in 1991 in Springfield, Illinois. At that time SIU took 4 residents per year and Dr. Carr became one of those four. She then began her Family Practice residency at Carbondale's SIU Family Practice with Memorial Hospital of Carbondale. After completing her residency in 1994, she began in Family Practice with Chester Clinic and was one of the OB physicians there. Ten years later the clinic decided to stop delivering babies and Dr. Carr's focus changed. While practicing at the Chester Clinic she was also part time community liaison physician from 2000-2011 at Chester Mental Health Center. In January of 2011 she left the Chester Clinic and became a full time primary care physician at Chester Mental Health Center until she retired in January of 2019. Since her retirement, Dr. Carr has signed on as an ED physician at Memorial Hospital Chester where she is covering a few shifts per month.

Dr. Cesar Coello

Dr. Cesar Coello is currently a cardiologist with Prairie Heart Institute in Carbondale. He has been on staff at the SIH hospitals and on staff in the Cardiac Cath Lab at Memorial Hospital of Carbondale for over 20 years. He completed his medical school education with the San Marcos University School of Medicine in Lima, Peru, and his residency through SIU School of Medicine in Springfield, Illinois. He received a cardiology fellowship through the University of Vermont in Burlington. He holds board certifications in the following: American Board of Internal Medicine/Internal Medicine, American Board of Internal Medicine/Cardiovascular Medicine, American Board of Nuclear Medicine, and National Board of Echocardiography. Additionally, Dr. Coello is a Clinical Assistant Professor of Medicine with SIU. Professional memberships include American College of Cardiology/Fellow, American College of Physicians, American Medical Association, American Society of Internal Medicine, and Colegio Medico del Peru.

Alicia Jetzer, RN

For 21 years was employed as RN at Froedtert Hospital, a Level One Trauma Academic teaching center in Milwaukee Wisconsin. Career course included pilot nurse for Critical Care Scheduled Float pool in the 1990's and seven years of Experience in Critical care including Medical, Cardiac, Neuro and Trauma Surgical intensive care settings. In 2005 began role as Nurse for dedicated Rapid Response Team, responding to patients who were failure to thrive, patient, visitor and staff medical emergencies, and crisis de-escalation situations. During this time, based on the data from Rapid Response calls, with the team facilitated the early adoption of Sepsis recognition and treatment through surveillance across patient populations. Throughout direct patient care career was involved in Nursing Shared Governance and chaired the Development Council for the Hospital for 10 years. Moved into IT in 2013 and hold 2 certifications within the EPIC system (Clin Doc and Inpt Orders). Worked on not only IT documentation issues but other software solutions as well. Facilitated on bringing ITIL process to all of our IT processes. In 2015 transitioned to the Medical College of Wisconsin, as a Program Manager. Was Quality Manager and program administrator for the SmartCare project an innovation grant aimed to improve quality of care, enhance access to care and reduce health care costs by providing tools to help physicians and cardiovascular team members apply guidelines and appropriate use criteria (AUC) at the point of care., sponsored by the ACC and CMS. When the program ended, I worked as Research Manager and Clinical Solution Architect for the Medical College of Wisconsin. I also spent several years as a professional trombone player (not really-through that in there to see if anyone is actually reading this). I moved to Southern Illinois and am currently employed at Southern Illinois Healthcare, working as an ITS manager for Quality and Patient relations-basically “making things work”.

Marcia Matthias, MS, RHIA, CHPC

Marcia has over 25 years of experience in Health Information Management. She is the Corporate Director of Health Information and the Privacy Officer at Southern Illinois Healthcare and Southern Illinois Healthcare Medical Group; comprising of 3 rural hospitals and physician-owned practices in Southern Illinois. Marcia is a former President of ILHIMA and SILHIMA. For many years Marcia taught Legal Aspects at the local community college Health Information Technology program.


Her speaking engagements include:


  • Lorimar – Confidentiality in Illinois
  • Regional Healthcare Financial Management Association
  • Southern Illinois Health Information Management Association

Anne Mileur, RN

Anne Mileur has been an RN for 41 years, 38 years in LD. 6 years ago, Anne became certified in Perinatal Loss Care, ministering to families who will lose or have lost pregnancies, infants and children. And now, she now works with high-risk mothers through the Maternal Fetal Medicine TeleMed Program.

Lee Smith, RHIT, CCS

Lee began her coding career in 2001 when she started as a same-day surgery coder at Memorial Hospital of Carbondale. In 2005, she became a Float Coder with Southern Illinois Healthcare and was responsible for going to one of three facilities each day coding same-day surgeries, interventional surgeries, and inpatient records. In 2007, she became the Coding Trainer and was responsible for training all new coders. She worked with IT to help install updates to the software programs and also performed monthly audits to ensure coding accuracy for outpatient records. In 2014 Lee transitioned to the Health Information Coding Specialist position. She was responsible for writing appeal letters based on coding denials, correcting claims so the account could be billed, training and educating coders, developing educational guides for new software applications, and participating in Kaizen events to streamline processes. In 2016 she was promoted to the Inpatient and Interventional Coding Supervisor position. Some of her duties include monitoring the unbilled for timely coding, correcting claim edits, assist other departments with coding questions, train and educate coders, coach team members on productivity and quality standards, schedule outsource coders during periods of high volumes and participate in revenue cycle meetings. Over the past year, Lee has been heavily involved in writing appeal letters for coding and clinical denials. This function has made her a vital participant in quality and multidisciplinary sepsis meetings.

Dr. Eduardo Smith Singares, MD, FACS

Dr. Smith Singares is the Trauma Medical Director for the Trauma Center at Memorial Hospital of Carbondale. He previously held the position of Medical Director of the Surgical Intensive Care Unit for the University of Illinois Hospital & Health Science System, Chief of the Critical Care Division for the University of Illinois at Chicago, and Trauma Surgeon at Advocate Christ Medical Center in Chicago, IL. Dr. Smith Singares' training includes General Surgery training at Johns Hopkins Hospital in Baltimore, MD, Integrated Advanced Laparoscopic training at the Robert Wood Johnson University Hospital –Saint Peter's University in New Brunswick, NJ, and Trauma Surgery/Critical Care fellowship training at the State University of New York, Long Island and New York Presbyterian/Weill Cornell Medical College in New York, NY. In addition, Dr. Smith Singares also received certification in Neurological Critical Care. Dr. Smith Singares currently resides in Carbondale, IL with his wife and family. His wife happens to be a pediatrician in Carbondale, so medical excellence is a family tradition. In his downtime, Dr. Smith Singares enjoys golfing, playing polo, and watching his favorite sports teams.


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Continuing Education

CEUs: 6.0


During the week following the meeting, all paid attendees will receive an email with a link to the online evaluation and a CE certificate.


Member - $35

Non-Member - $45

Student - $15


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John A. Logan College

700 Logan College Drive F107, F118, F119
Carterville, IL 62918