The Foolproof System for Building a Thriving Dental Practice
  • Saturday, February 24, 2018 
  • 9:00 AM - 4:00 PM

The registration period has closed for this event.


KEVIN COUGHLIN, D.M.D., M.B.A., MAGD, FAGD is a Practice Management Speaker and Coach, Ascent Dental Solutions, building on his experience as Owner and CEO of Baystate Dental PC, an award-winning 14-office practice with a patient-centered philosophy, with locations throughout Western Massachusetts. He still practices full time, having missed only a half-day in the last 35 years. In addition to holding both a Fellowship and Mastership from the Academy of General Dentistry, Dr. Coughlin is a Fellow in the American Academy of Implantology and a certified instructor for the International Association of Orthodontics.

Course Details

Whether you are a new graduate just getting started, a practicing dentist whose practice is not moving in the right direction or growing the way you had hoped, or a seasoned practitioner thinking about exit strategies and how to achieve your final practice-related goals, join Dr. Coughlin for this course in which he will share the experience and expertise that has enabled him to expand one dental practice into a thriving fourteen-office business.


Participants will learn to assess what stage their practice is in, what this means, and where to go from there, including how to set their practice apart by making it S.P.E.C.I.A.L. (Scheduling, Production, Education, Collections, Internal Controls, Associates, and Liabilities) with a focus on R.E.T.E.N.T.I.O.N. (Relation-building, Education, Trust, Energy, Negotiation, Teamwork, Information, Organization, Neighborhood, and Satisfaction)!


They will also understand the difference between Managed Service Organizations (MSOs) and Dental Service Organizations (DSOs), and discuss whether to join them or, if not, learn to work side-by-side with them.


This course will provide you and your whole team with a variety of options and solutions to be put to use right away in a clear, efficient, and effective way.

Learning Objectives
  • Become familiar with the stages of a dental practice and how to make the most of each one
  • Understand the difference between MSOs and DSOs and what they mean for you
  • Learn to better understand your best asset: your patients
  • Understand your end game and how to achieve it effectively, without sacrificing yourself, your team, or your patients


CE Credits

Lecture: Credit Hours - 6

AGD Code: 550

Course Fee

$295 (Dentist)

$95 (Staff)




Tufts Dental School

1 Kneeland St
Boston, MA 02111

Click here for directions

About Us


Tufts University, School of Dental Medicine is an ADA CERP Recognized Provider. Approval Date 11/15-12/19.


We may be reached by email at, and by phone at 617-636-6629.

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