Covering the Child Care Bases - Cancelled

Date:  11/16/2019 
Time:  8:30 AM to 1:00 PM
Number of Sessions:  1

The registration period has closed for this event.



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Class Description

Whether you're a childcare professional, parent, or guardian, you will find this series of workshops helpful and informative.


Check-in starts at 8:30 am

  1. 8:45-10 am Supporting the Anxious Child Anxiety in children can often present itself as a behavior problem. This workshop will explore anxiety in children and its impact on behavior. It will include learning how to recognize anxiety, knowing the questions to ask and strategies to help a child manage their worries. We'll discuss the challenges of anxious children including rigid thinking, the need to control their environment, and perfectionism.
  2. 10:15-11:30 am What is Your Peersonality? Evaluating Soft Skills in the Workplace This workshop focuses on soft skills (social skills) for adults in the workplace. In this workshop, we take a look at the different barriers that adults face and different personalities that play into social success at work. Participants will fill out a profile to reflect on personal strengths and areas where social skills may be improved from an adult perspective. We also address teamwork, conflict resolution, and problem-solving strategies.
  3. 11:45-1 pm Shshh!…This Is the Library: How to Deal with Clients and Customer-Challenging Public Behaviors Quite often employees of public places experience the need to service clients and customers that may exhibit challenging behaviors. In this workshop, we will discuss how to look beyond the actual behavior to what need the client may actually have and tips and strategies to help defuse client behaviors or challenging situations.


Note: Childcare Professionals will receive contact hours for each workshop attended.

Class Cost



Donna Shea is a behaviorist and a pioneer in providing community-based social education programs for elementary-age children. She has developed and directed programs for children at the Peter Pan Center in Massachusetts since 2002. Donna holds a degree in Behavioral Science from Lesley University and is a behavioral consultant to pre-schools, schools, parent groups, and human service agencies.  

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Franklin High School
218 Oak Street
Franklin, MA 02038

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Contact Information

Franklin Public Schools - Lifelong Learning Institute

Lifelong Community Learning
218 Oak Street, Fran
klin, MA 02038
Phone: (508) 613-1480